Avra Imperial Hotel

Facilities: This resort was renovated in 2023. 328 rooms, including 24 junior suites and 41 suites, are located on 3 storeys and can be reached by lift. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. A cloakroom, baggage storage service, safe and cash machine are available. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. The complex offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (no extra charge). Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a DVD hire service, medical assistance, a transfer service, room service (limited hours), an alarm call service, a laundry service, a hairdresser, a page service, a hotel doctor and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. A business centre with projector, fax machine, a flip chart and pens and photocopier is available. The congress service offers support with all aspects of event organisation. Lectures, presentations and meetings can be held in one of the 10 conference rooms.All-inclusive room rates at Avra Imperial Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. Food and beverages All buffet and à la carte meals, snacks, and beverages included 24-hour room service In-room minibar (all beverages included). Mandatory fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night COVID-19 testing fee (antigen/rapid screening): EUR 20 per person, per stay. We have included all charges provided to us by the property. . Optional fees: Pet fee: EUR 20 per pet, per day Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Pool access available from 9:00 AM to 7:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 5 and up. COVID-19 vaccination record requirement applies to all guests aged 10 and up. The property requires all guests receive on-site antigen/rapid COVID-19 testing (EUR 20 per person, per stay). This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses geothermal energy, plus eco-friendly cleaning products Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit . Special instructions: Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Avra Imperial App mobile app before check-in. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 5 and up. COVID-19 vaccination record requirement applies to all guests aged 10 and up.. Check in from: 2:00 PM. Check in to: anytime. . Check out: 12:00 PM.